© 2014 Inovatools Eckerle & Ertel GmbH | im Hüttental 3 - D-85125 Kinding Haunstetten

Technical support

Customer Orientated Service

Service and customer support are of great importance to us. As your competent and reliable partner in technology we can advise you on site worldwide.
The Inovatool specialists can guide you through the process of choosing and deploying the proper precision tools and will assist you in deciding on an optimal manufacturing strategy.
Our main focus is commercial manufacturing of challenging materials, so we can assist you in making your manufacturing process reliable while also being considerate of resources.
Your advantages
  • Theoretical and practical support for our customers
  • Deployment of ideal tools and manufacturing parameters
  • Correct usage of specific materials and machining properties
  • Conveying of technological advances
We look forward to assisting you!
Contact Person
Lukas Heindl
Application Technician

Special solutions / express service

Requests will be processed within 24 hours

Our expertise and years of experience allows us to arrange tools specific to your process.
Depending on the technical conditions, your inquiries will be processed in about 24 hours.
We would like to advert our express service delivery time of 1 week* after the approval of drawings.
*(Delivery time can vary due to capacity)
Contact Person
Norbert Geyer
Manager customer service

Regrinding service

Extend the life of your tool

Our experienced team will refurbish your tools like new and save you time and money. With pickup and delivery service and in person support on site we can deliver first class service to you.
After determining the wear and tear, your tools will be reground using modern CNC machines with optimal geometry.
After treating your tools individually, you also have the option of prepping the cut edges, before coating them.
This can extend the life of your tools.
We offer regrind services for the following tools:
  • Core competence hard metal (milling, drilling, friction, sawing)
  • Rotating cutting tools
  • Tools of all manufacturers
  • Specialty tools by drawing
  • Delivery time is about 2 weeks
Your advantages
  • Regrinding with optimal geometry
  • Extend the life of your tools
  • Unit cost reduction
  • Save transport with INO-Box
  • Pickup and delivery service free of charge
We look forward to assisting you!

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Contact Person
Frank Störr
Grinding service

Cylindrical grinding

Precision, flexibility and the highest quality

As your competent partner with 30 years of experience we are also here for your cylindrical grinding needs. We offer the grinding of precision parts, true to original drawings, for production lines of all sizes. Our team guarantees precision, flexibility and highest quality.
Production Specs:
  • Grinding operation: Inner- and outer cylindrical and face grinding
  • Length between points: 1000mm
  • Workpiece max diameter: 350mm
Your advantages
  • Handling of all grades of steel (also hardened)
  • High accuracy of form and size
  • High surface quality
We look forward to assisting you!
Contact Person
Martin Schulze
Division Manager for Production

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What can you expect?
Every four to eight weeks you will receive:
  • Informations about our latest tool and technology videos
  • Pre-release informations about our new catalogues and brochures
  • Up-to-date informations on our promotions
  • Top informations on INOTECH and know-how forum entries
  • Always up to date with our technology tool INOCUT
  • Latest informations about the company development
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